Following a recent software update aimed at enhancing battery performance in the Pixel 4a, numerous users have experienced a troubling downturn in battery life. Reports indicate that some owners are finding their devices struggle to retain a charge. For instance, a user shared on Reddit that their screen-on time plummeted from seven hours to a mere 30 minutes after the update.

Battery Performance Challenges of the Pixel 4a

This month, Google released a comprehensive statement about its software update for the Pixel 4a, which transitioned the device to Android 13. The document acknowledges that while some users might face reduced battery capacity, duration, or efficacy—common issues for aging lithium-ion batteries—the update was intended to boost the device’s overall battery performance. Unfortunately, this has, for some, resulted in diminished battery longevity and slower charging speeds.

In the update details, Google remarked, “For certain devices labeled as ‘Impacted Devices,’ this update introduces enhanced battery management capabilities for improved performance stability, but this may also lead to shorter durations between charges. Additionally, users of these affected devices may see differences in charging efficiency, or modifications in how the battery-level indicator reflects the remaining capacity of the battery.” Consequently, many Pixel 4a users are left with devices that can hardly maintain a charge.

Google’s Remedy for Pixel 4a Battery Issues

In an effort to assist those grappling with these battery-related challenges, Google is providing several options for affected Pixel 4a users, including a complimentary battery replacement, a one-time fee of $50 for repairs, or a $100 store credit applicable toward a future Pixel device purchase.

Feedback from Reddit shows that many have had positive experiences when opting for battery replacements. Users have noted that some repairs can be completed in less than two hours. It is generally recommended to bring the device in for service to optimize turnaround time and to minimize the risk of loss or damage during the repair process. However, this does necessitate backing up the device and performing a factory reset, which, although not strictly necessary for battery replacement, is highly advisable to safeguard data and prevent unauthorized access to personal information.

Determining if Your Pixel 4a is Affected

Google refers to the impacted devices as “Impacted Devices.” To ascertain whether your Pixel 4a is one of those affected, visit this Google Pixel support page. Follow the instructions provided to select one of the three available solutions: securing a free battery replacement, obtaining store credit, or opting for a cash payment.