At the close of last month, a software update for the Google Pixel 4a rendered the smartphone nearly inoperable for some users. This update, which introduced “enhanced battery management features,” unexpectedly left certain devices struggling to retain a charge, lasting only about 30 minutes on average. Despite Google’s efforts to address the situation in a support document, the exact cause of the charging issues remained ambiguous. However, recent developments have shed light on a possible contributor: overheating batteries. This concern was highlighted by a recall notice issued in Australia, first reported by Android Authority.

On March 7, the Australian Competition and Consumer Commission (ACCC) released the recall notification, specifying that certain Pixel 4a models may pose a fire hazard due to battery overheating. Notably, the ACCC clarified that not all devices are affected and stated that for unaffected units, the January update would have no detrimental impact on battery performance. This suggests that Google released the update primarily to mitigate fire risks for those specific phones.

In its support document concerning the recent update, Google acknowledged that the changes would primarily affect the battery management of specific devices. Additionally, the company indicated that the update was partly motivated by concerns over the natural deterioration of lithium-ion batteries.

If the ACCC’s assertion regarding overheating batteries is accurate, it may clarify why the January update was expedited. Typically, significant software upgrades for Pixel devices are part of scheduled Pixel Drops issued multiple times a year, whereas minor updates tend to focus on stability and security without major announcements. The seriousness surrounding this update may have prompted the company to provide detailed information, given the potential hazards involved.

Upon inquiry about the situation, Google confirmed its awareness of the recall, emphasized that it was voluntary, and acknowledged that the January firmware update aimed to address the identified issue. However, the company refrained from categorically stating whether the impacted Pixel 4a models present a fire hazard.

Credit: ACCC

In summary, when facing a potential fire risk, Google seems to be opting for a strategy that limits battery capacity in the affected models rather than risking further issues. However, following the update, users still have the option to seek compensation.

Determine Your Pixel 4a’s Status

For those who haven’t checked yet, it’s advisable to see if your Pixel 4a is impacted by visiting this Google Support page and following the provided steps. If your device is confirmed as affected, Google has laid out three compensation choices: a complimentary battery replacement, a $100 credit towards a new Pixel device, or a one-time cash settlement of $50.

Update March 11, 2025: Additional clarification from Google has been included.