Google Takes Action on Pixel 7a Battery Concerns
In light of the battery challenges faced by the Pixel 4a and the anticipated battery capacity reduction for the Pixel 9a, Google is taking proactive measures to address potential battery issues for Pixel 7a users. According to a recent support document, the company has identified a risk of battery swelling in certain Pixel 7a models and is providing complimentary battery replacements for affected devices. Below are the essential details regarding this matter and the procedure to obtain a free battery replacement for your Pixel 7a.
Signs Indicating a Failing Battery
Lithium-ion batteries are known for their tendency to degrade over time, resulting in diminished capacity and the eventual need for replacement. This is a common issue across many smartphone brands, as most utilize lithium-ion technology. However, specific models may be more prone to such problems, which is why Google has raised concerns about the Pixel 7a. If you own a Google Pixel 7a, be on the lookout for the following indicators that it may require a battery replacement:
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Your device depletes its charge rapidly even with minimal use.
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The body of the Pixel 7a appears swollen.
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The back cover shows signs of separation due to bulging.
If any of these symptoms resonate with your device, navigate to this Google support page to determine if your Pixel 7a qualifies for a battery replacement. Follow the provided instructions, and Google will guide you through the next steps. Be aware that devices exhibiting liquid damage or other physical issues might not qualify for a replacement. Additionally, battery replacements are subject to stock availability and are offered in the following countries:
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United States
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India
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Germany
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Canada
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United Kingdom
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Singapore
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Japan
In the mentioned locations, only the United States and India provide a mail-in repair option. Users in other regions must visit a repair center or seek other forms of assistance, as discussed later.
Alternative Compensation Option from Google
For individuals residing outside the United States and India, there is an alternative to a battery replacement: a one-time compensation payment. For devices that are out of warranty, Google is offering $200 (or the equivalent amount in your local currency) or $300 in store credit, which can be utilized towards acquiring another Pixel smartphone.
Should your device still be under warranty and you opt for the one-time financial settlement, Google will provide $456 or its equivalent in your local currency. To verify the specifics of this settlement and to confirm your eligibility, check Google’s support page, as terms may vary based on the region of purchase.